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Contact & Support
We're here to help. Reach out for technical support, privacy requests, or general inquiries about LiverPoop.
Last Updated: May 2026
⏱️ Response Time
We aim to respond to most support requests within:
24–72 hrs
Business hours
response window
Response times may vary depending on the complexity of the inquiry, system maintenance schedules, and overall operational load.
📋 Common Support Categories
Users may contact support regarding:
- Application navigation or installation issues
- Image upload or processing errors
- Understanding "Retake Recommended" messages
- Privacy, data deletion, and metadata removal requests
- Reporting technical bugs or providing feature suggestions
🐛 Bug Reporting
If you encounter a technical issue, please include as much of the following as possible to help us debug faster:
Bug Report Template
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Device model (e.g., Samsung Galaxy S21)🤖
Operating System version (e.g., Android 12)📸
Screenshots of the issue (if possible)📝
Description of the issue🕐
Approximate time the issue occurred
⚠️
Medical Disclaimer: LiverPoop is an AI-assisted screening support platform only. The application does not provide a medical diagnosis, does not replace a physician consultation, and should not be used as the sole basis for treatment decisions.
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Thank You
Your feedback and support requests help improve the platform's reliability, safety workflows, and screening capabilities. We appreciate your trust in LiverPoop.